Privacy Policy

Last Updated: October 27, 2025

The Muradali Group Ltd., an Alberta limited liability company ("Company" "we," "us" or "our") is committed to respecting and protecting your privacy. We have prepared this privacy policy ("Privacy Policy") to describe how we gather and use your information and our policies on protecting data on our websites, including tcxworkshopnow.com and amir-muradali.com (collectively, the "Site" or "Sites").

Your privacy is important to us, so we encourage you to take the time to understand our practices. If you have any questions, please contact us at [email protected]. By using our website (the "Site") or providing us with your information, you agree to the terms of this Privacy Policy.

WHAT INFORMATION WE COLLECT

We collect only the information necessary to provide our career coaching services and communicate with you effectively.

Information You Provide to Us

When you contact us, request information, or engage our services, we may collect:

- Your name

- Email address

- Phone number

- Any other information you choose to provide in your messages or inquiries

Information Collected Automatically

When you visit our Site, we automatically collect certain technical information through cookies and similar technologies, including:

- Your IP address

- Browser type and version

- Device type and operating system

- Pages visited and time spent on our Site

- Referring website addresses

We use Google Analytics to help us understand how visitors use our Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. We use this information to improve our Site and services. For more information about how Google uses data, visit www.google.com/policies/privacy/partners/. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.

Information from Third-Party Sources

We may receive information about you from publicly available sources or third-party platforms (such as LinkedIn or other social media) when you interact with us through those channels.

HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

- To respond to your inquiries and provide you with information about our career coaching services

- To deliver the services you have requested or purchased

- To send you email updates, newsletters, or other communications you have requested (in compliance with Canada's Anti-Spam Legislation)

- To improve our Site and services through analysis of usage patterns

- To process payments for our services

- To comply with legal obligations

- For other purposes with your consent

PAYMENT PROCESSING

For your convenience, we accept credit card and other electronic payments through our Site. We use Stripe to process all payments securely. We do not store your credit card information on our servers. All payment transactions are encrypted and processed in accordance with Payment Card Industry Data Security Standards (PCI DSS). For information about how our payment processor handles your information, please refer to their privacy policy at https://stripe.com/en-ca/privacy.

HOW WE SHARE YOUR INFORMATION

We will never sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf, such as:

- Website hosting providers

- Email marketing platforms

- Payment processors

- Analytics providers (such as Google Analytics)

These service providers are contractually required to use your information only to provide services to us and to protect your information appropriately.

Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to:

- Comply with legal processes

- Protect the rights, property, or safety of our company, our clients, or others

- Prevent fraud or other illegal activity

Business Transfers
In the event of a merger, acquisition, sale of assets, or corporate reorganization, your personal information may be transferred to the acquiring entity, subject to the same privacy protections described in this Privacy Policy.

With Your Consent
We may share your information with third parties when you have given us explicit permission to do so.

EMAIL COMMUNICATIONS AND CONSENT

When you provide us with your email address, you consent to receive emails from us related to:

- Responses to your specific inquiries

- Information about our services that you have requested

- Administrative information about your account or our services

In compliance with Canada's Anti-Spam Legislation (CASL), we will:

- Only send you commercial electronic messages if you have provided express or implied consent

- Clearly identify ourselves in all messages

- Provide a simple way to unsubscribe from marketing emails in every message

You may withdraw your consent to receive marketing emails at any time by:

- Clicking the "unsubscribe" link in any email we send you

- Emailing us at [email protected]

- Contacting us using the information provided at the end of this Privacy Policy

Please note that even if you unsubscribe from marketing emails, we may still send you administrative messages related to services you have purchased or inquiries you have made.

COOKIES AND TRACKING TECHNOLOGIES

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our Site.

What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us recognize your browser and remember your preferences.

How We Use Cookies
We use cookies to:

- Keep our Site functioning properly

- Remember your preferences

- Understand how visitors use our Site through analytics

- Improve our Site's performance and user experience

Your Cookie Choices
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling cookies may affect your ability to use certain features of our Site.

To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

- While you are a client or actively engaging with our services

- For a reasonable period after our relationship ends to respond to inquiries or resolve issues

- As required by law or for legitimate business purposes (such as tax or accounting requirements)

When your information is no longer needed, we will securely delete or anonymize it.

YOUR PRIVACY RIGHTS UNDER PIPEDA

Under Canada's federal privacy legislation (PIPEDA), you have the right to:

Access Your Information
You may request access to the personal information we hold about you. We will provide you with a copy of your information in a commonly used format.

Correct Your Information
If you believe any information we hold about you is inaccurate or incomplete, you may request that we correct it.

Withdraw Consent
You may withdraw your consent for us to use your personal information at any time, subject to legal or contractual restrictions. Please note that withdrawing consent may affect our ability to provide certain services to you.

File a Complaint
If you believe we have not handled your personal information appropriately, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within 30 days or as otherwise required by law.

CROSS-BORDER DATA TRANSFERS

Some of our service providers (such as website hosting, email marketing platforms, or analytics tools) may be located outside of Canada, including in the United States. When we transfer your personal information to service providers in other countries, your information may be subject to the laws of those jurisdictions, which may differ from Canadian privacy laws.

We take steps to ensure that your information receives appropriate protection, including:

- Selecting service providers with strong privacy and security practices

- Entering into contractual agreements that require service providers to protect your information

- Ensuring compliance with applicable privacy laws

By using our Site and providing your information, you consent to the transfer of your information to these service providers for the purposes described in this Privacy Policy.

SECURITY OF YOUR INFORMATION

We are committed to protecting your personal information using commercially reasonable administrative, technical, and physical safeguards, including:

- Secure website hosting with reputable providers

- Encryption of data transmission (SSL/TLS)

- Limited access to personal information by authorized personnel only

- Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at [email protected].

USE OF OUR SITE BY MINORS

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you are under 18, please do not provide any information through our Site. If we become aware that we have collected personal information from someone under 18, we will delete that information promptly.

THIRD-PARTY WEBSITES AND LINKS

Our Site may contain links to third-party websites, resources, or services that are not owned or controlled by us. This Privacy Policy applies only to our Site and our practices. We are not responsible for the privacy practices or content of third-party websites.

When you click on a link to a third-party website, you will be subject to that website's privacy policy. We encourage you to read the privacy policies of any third-party websites you visit.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

If we make material changes to how we collect, use, or share your personal information, we will notify you by:

Posting a prominent notice on our Site

Sending you an email (if we have your email address)

We encourage you to review this Privacy Policy periodically. Your continued use of our Site after any changes indicates your acceptance of the updated Privacy Policy.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

The Muradali Group Ltd.
2635 37 Ave NE, Suite 250
Calgary, Alberta T1Y 5Z6
Canada

Email: [email protected]

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.